Privacy Policy
How LinkMax protects merchant account data and enforces 100% cookieless, privacy-first telemetry for end-user link visitors under GDPR, UK GDPR, and CCPA/CPRA.
1. Overview & Dual Data Roles
LinkMax is engineered from the ground up on privacy-by-design principles. Because our platform serves registered SaaS Merchants while routing clicks from End-User Visitors, this Privacy Policy clearly distinguishes between (A) Merchant Account Data (where LinkMax acts as a Data Controller) and (B) End-User Click Telemetry (where LinkMax acts as a Data Processor on behalf of the Merchant).
3. Merchant Account & Billing Data Collection
When you register and operate a LinkMax Merchant account, we collect only the minimum information required to provision your workspace, authenticate sessions, and manage billing quotas:
- Identity & Authentication Data: Work email address, display/business name, Merchant Account UID, and email verification status. Session state is maintained via an encrypted, HttpOnly `__session` cookie.
- Payment & Billing Identifiers: All payment card details are collected and processed directly by our Merchant of Record, Dodo Payments. LinkMax never receives, processes, or stores your credit card number, CVV, or bank credentials—we store only your `dodoCustomerId`, `dodoSubscriptionId`, active tier, and click quota balances.
- Workspace Configuration Data: Short link slugs, destination URLs, custom domain names, and generated QR code assets.
4. Multi-Tenant Isolation, Zero Data Resale & Sub-Processors
All Merchant configuration records in cloud database clusters and click telemetry rows in the streaming analytics warehouse are logically partitioned and strictly isolated by your `merchantId`. We never sell, rent, or trade Merchant data or click logs to advertising networks or data brokers, nor do we aggregate data across Merchants for ad targeting.
To deliver our global infrastructure, we engage the following industry-leading infrastructure sub-processors under strict data protection commitments:
- Cloudflare, Inc. — Global Anycast edge worker execution and Workers KV link routing cache.
- Enterprise Cloud Infrastructure Providers — Scalable container hosting, secure identity verification, encrypted cloud database clusters, streaming telemetry pipelines, and automated URL risk verification.
- Dodo Payments — Authorized Merchant of Record for global subscription checkout, invoicing, and tax compliance.
5. Your Privacy Rights (GDPR / CCPA) & Data Retention
Depending on your jurisdiction (including the European Economic Area, United Kingdom, Switzerland, and California), you have the right to request access to, correction of, export of, or deletion of your personal account data.
You may delete individual short links at any time via the Dashboard, or request full account and telemetry deletion by emailing our Data Protection team at douglasdouglasskikcn@outlook.com. We respond to all verified privacy requests within 30 days.
Compliance & Merchant Support
Need help with billing, GDPR/CCPA requests, or reporting link abuse? Reach our compliance team directly.